Concession Agreements: Guide for Airport Managers & Commercial Operators

ACI Concession Agreements Guide 2 v3

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In today’s environment when meeting the needs of passengers is ever so more important, it is essential that airport operators select the best concession partners. The report provides guidance and a set of tools that can be used by airport operators and concessionaires and is focused on how to develop and maintain successful business relationships in a changing world, regardless of the ownership and regulatory model, operations patterns, geographical location, or traffic levels of an airport.