Airport Commercial Business Training Course

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Course Synopsis


The Airport Commercial Business Training Course covers five modules on the fundamentals to an airport’s non-aeronautical revenue streams. 

We cover the economics of commercial business to airports, understanding an airport’s customers, how to maximize revenue whilst minimizing the risk, terminal design to optimize commercial success and the role of industry supporters.

The course will be of interest to executives entering airport industry and airport managers looking to expand their skills and knowledge on the non-aeronautical business streams.

Course Presentors


Ivo Favotto

Managing Director - The Mercurius Group

General Manager Planning & Economics, Federal Airports Corporation Australia

Founder of The Airport Commercial Revenues Study in 1998 (10th edition 2018)

EVP Strategy & Business Development, Nuance

Executive GM Duty Free & Luxury Lagardere Travel Retail Pacific

25+years of international executive level experience Ivo has worked with airports, travel retailers and suppliers in the Pacific region and Europe, as well as economics and business strategy expertise. Currently serving as MD of The Mercurius Group which advises airports, infrastructure businesses and brands that want to grow their businesses in the Asia-Pacific region.

Diane Owens

Senior Consultant - The Mercurius Group

The Mercurius Group - Travel & Infrastructure, Commercial Development Consultant

Next 88 Pty. Ltd. - North Queensland Sales Agent

North Queensland Airports - Business Development Manager

Wellington Airport - Concessions Manager

25+ years of experience in the retail and airport sectors. My expertise is in identifying and delivering revenue growth through commercial infrastructure development and leveraging returns through commercial partnerships. I am currently a consultant advising on the commercialization of infrastructure businesses.

Fraser Reynolds

Project Manager Consultant - The Mercurius Group

The Mercurius Group - Travel & Infrastructure Retail Consultant & Advisor

Lagardère Travel Retail - Head of Buying & Supply Chain Duty Free & Luxury

The Nuance Group - Supply Chain Director (CIO) & GM Logistics & IT

25+ years of travel retail experience holding senior roles with major Travel Retail organizations across a broad portfolio of roles and responsibilities. Specialising in merchandise buying, planning and supply chains and an unparalleled understanding of global duty free supply chains, from design, to implementation and the technology systems that support.