Airport Commercial Business Training Course

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Download OutlineCourse Synopsis
Synopsis
The Airport Commercial Business Training Course covers five modules on the fundamentals to an airport’s non-aeronautical revenue streams.
We cover the economics of commercial business to airports, understanding an airport’s customers, how to maximize revenue whilst minimizing the risk, terminal design to optimize commercial success and the role of industry supporters.
The course will be of interest to executives entering airport industry and airport managers looking to expand their skills and knowledge on the non-aeronautical business streams.
Course Presentors
Presentors

Ivo Favotto
Managing Director - The Mercurius Group
General Manager Planning & Economics, Federal Airports Corporation Australia
Founder of The Airport Commercial Revenues Study in 1998 (10th edition 2018)
EVP Strategy & Business Development, Nuance
Executive GM Duty Free & Luxury Lagardere Travel Retail Pacific
25+years of international executive level experience Ivo has worked with airports, travel retailers and suppliers in the Pacific region and Europe, as well as economics and business strategy expertise. Currently serving as MD of The Mercurius Group which advises airports, infrastructure businesses and brands that want to grow their businesses in the Asia-Pacific region.

Diane Owens
Senior Consultant - The Mercurius Group
The Mercurius Group - Travel & Infrastructure, Commercial Development Consultant
Next 88 Pty. Ltd. - North Queensland Sales Agent
North Queensland Airports - Business Development Manager
Wellington Airport - Concessions Manager
25+ years of experience in the retail and airport sectors. My expertise is in identifying and delivering revenue growth through commercial infrastructure development and leveraging returns through commercial partnerships. I am currently a consultant advising on the commercialization of infrastructure businesses.

Fraser Reynolds
Project Manager Consultant - The Mercurius Group
The Mercurius Group - Travel & Infrastructure Retail Consultant & Advisor
Lagardère Travel Retail - Head of Buying & Supply Chain Duty Free & Luxury
The Nuance Group - Supply Chain Director (CIO) & GM Logistics & IT
25+ years of travel retail experience holding senior roles with major Travel Retail organizations across a broad portfolio of roles and responsibilities. Specialising in merchandise buying, planning and supply chains and an unparalleled understanding of global duty free supply chains, from design, to implementation and the technology systems that support.